Frequently Asked Questions
Who is this for?
Everyone! Elderly and married, young and single, de facto parents of young children and everyone in between. You are the only one who knows what you know and can do what you do - if you were suddenly unable to fill those roles would your family know how to: manage the household finances? How to fix that leaky kitchen tap? Which brand of cat food fluffy eats? Which book is your kids’ favourite bedtime story? Or any of the million other things you keep in your head?
If the answer is no, you need My Peace of Mind.
Is it safe to write all these things down?
Yes and No. My Peace of Mind is designed to contain all of your most important information in case you need it in an emergency. If you don’t have those details available to your family when they really need it - that will likely mean many stressful months, or even years for them trying to unravel your life and guess your wishes. That said, that same information by it’s very nature is also the most sensitive. It’s important to weigh it’s security with the advantage of having this information accessible.
Where should I store it?
We recommend you keep at least two copies in different locations. One on a USB (or other encrypted digital storage device) and one as a physical copy kept in a locked, fireproof safe. We do not recommend storing your completed My Peace of Mind on your computer, cloud storage or emails.
Do I need any special software?
If you want to type straight into your My Peace of Mind and save this information for later, you’ll need to open the file with Adobe Acrobat Reader. Adobe Acrobat Reader is the world’s most trusted PDF viewing software, and is FREE to download. Full instructions for this are provided with your purchase. If you simply wish to print out your My Peace of Mind and fill in by hand you do not need any special software.
I don’t need the family version. Can I purchase My Peace of Mind for just 1 person?
Yes, due to a number of requests we have added this option here
Why do I need My Peace of Mind?
Short Answer: Because dealing with an emergency is stressful enough. Give your family the greatest gift of all - reducing their stress and pain at a really hard time.
Long Answer: 2020 and 2021 proved to us yet again that life is unpredictable. We never really know what’s around the corner. On top of that, we live in one of the most beautiful, but also riskiest countries on the planet in terms of natural disasters. We’ve got a high chance of any of the following happening in NZ: Floods, Earthquakes, Landslides, Tsunami, Volcano, Cyclone, Wildfire. In addition to those, an emergency doesn’t have to affect whole areas to hugely affect you or your family. Housefires, injuries, illnesses like cancer, strokes, heart attacks and a thousand other events could change you and your family’s lives in a moment. When that moment happens they shouldn’t be worrying about finding account numbers or who your insurer is!
Is this a physical folder?
My Peace of Mind is primarily a fillable PDF. You can type straight into it to fill it in or you can print it out and keep it in an actual folder. We recommend you do both.
However due to huge demand we also created a physical My Peace of Mind book for people who would prefer a book to write in. If you’d rather purchase a book you can do so here.
How long does it take to fill in?
Some people like to sit down and get it all done in a single day, others prefer take their time and do it over a few weeks. We believe that the sooner you have a finished folder, the sooner you’ll have peace of mind! Our recommendation is to set aside time to do a section every day or every week until you’ve completed it.
I’ve purchased My Peace of Mind, now what?
After purchase you will automatically be directed to a page with the zip file to download. You will also be sent a confirmation email with a link to download your own My Peace of Mind Zip file (You’ll need to download this within 24 hours). If you didn’t get any emails check your spam folder or send us an email.
What if I’m not happy it my purchase?
Here’s the thing, we truly believe that this is the best, most comprehensive ‘in case of emergency’ document we could possibly create. We’ve spoken to dozens of experts in their fields, including funeral directors, doctors, nurses, lawyers and everyday kiwis who have lived through some harrowing experiences. We genuinely think that this PDF is worth far more the small amount you paid for it.
However, if you’re not happy, we’re not happy. So if after downloading it, spending time printing or going through it you don’t love it. We’ll refund your payment 100%. Simply send us an email.
There are no refunds on My Peace of Mind Books.
Can I buy this as a gift?
You sure can. Simply purchase My Peace of Mind as a gift here. This allows you to include the recipients email address, if you’d like it sent on a specific day or with a particular message included with the email. We’ll also include a description of exactly what Peace of Mind is and how to use it.
If you’d like to buy multiple PDF’s as gifts for family and friends, simply send us an email with how many you wish to purchase and we’ll arrange it for you.
Is this a legal document?
This is NOT a legal document. It does not replace your Will or Enduring Power of Attorney, which are ESSENTIAL legal documents. Think of it more as a how-to guide to help your loved ones, executors or attorneys when you’re not able to.
Most wills or EPoA’s will tell you the ‘what’ but not the ‘how’ E.g. What should happen to my estate, who should care for my children etc, but they don’t tell you how to pay outstanding bills on your behalf, who your investments are with, where your insurance policies are and what you’re covered for, which cemetery you want to be buried in, how your children should be raised, what their favourite foods are etc. My Peace of Mind bridges that gap to clearly explain exactly what’s relevant in your life, your wishes, and how to follow through on them in your absence.
Got another question?
No problem. Simply send us an email to hello@mypeaceofmind.co.nz and we’ll be happy to answer it.